New product registration database

Our new product registration database is now live.

New database web address

The new system has a new web address (URL) for the both the WELS public register and the WELS Registration portal.

Apply for a new account

You will need to sign up for a new account using your email address as your username. You will also need a multi factor authenticator app to complete the sign up process.

If you have access to multiple WELS organisations, you will be able to access all of them with one username.

Please watch 'How to access the new product registration database' video for instructions on how to sign up for a new account. Step by step instructions are also available in our user instructional manual.

Training materials

Please find the following list of videos that will guide you to transition to the new system.

Check back regularly – we’ll be adding more helpful content soon.

How to access the new product registration database

How to access new product registration database - video transcript (DOCX 48 KB)

How to find your WaterMark product ID

How to find your WaterMark product ID - video transcript (DOCX 49 KB)

How to include your WaterMark product ID into your application

How to include your WaterMark product ID into your application - video transcript (DOCX 49 KB)

User manual

The WELS Registration Portal user instruction manual provides step by step instructions to manage your WELS applications and models.

Benefits of the new system

  • improve user experience when applying for product registrations
  • automated validation of WaterMark certification for plumbing products on registration and renewal
  • uses modern ICT platforms that will improve data security
  • streamline registration renewal and model editing processes
  • shorten assessment timeframes
  • support industry to get products to market sooner.

Contact us

For any questions, please email wels@dcceew.gov.au
 

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