Website help

PDF files

Accessing PDF files

A large number of Australian Government documents are made available to the public in the Portable Document Format (PDF). PDF files can be viewed using a number of different software products,

Printing PDF files

If you are unable to print PDF files;

  1. Select your system's "Print" option
  2. Select "Print as image".

Saving a copy of a PDF file

  1. Using your right button, click on the link to the PDF file, and select "Save Target As"; or
  2. If viewing PDF in Acrobat Reader, click on the "Saves a copy of the file" button in the top left hand corner of your browser.

Saving PDF application forms or 'smart forms'

Some Departmental application processes make use of PDF forms that can be completed and submitted electronically. Some users have experienced issues viewing these files through their web browsers.

Saving the PDF to your computer or device and opening it there can solve this issue. The following documents contain instructions for saving and viewing a PDF form.

If you are still experiencing issues viewing the form, please contact the area responsible for administrating the application process you are involved with.

Refreshing PDF files

Select [Ctrl] and Refresh to refresh PDF files.

Viewing landscape pages

To view landscape pages as portrait, select "Rotate View Clockwise" in the top right hand corner of Adobe Acrobat.

Contacting us

If you are having trouble accessing pages, applications or documents on this web site, please contact us.

To assist us in responding to your query, please provide as much detail as you can regarding the issues you have encountered.