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Triple Bottom Line Report 2003-04

Our environmental, social and economic performance
Department of the Environment and Heritage, 2004
ISBN 0 642 55046 8

Appendix A – Australian National Audit Office Verification Statement

Australian National Audit Office Verification Statement page 1
Australian National Audit Office Verification Statement page 2

Appendix B — Indicators, benchmarks, performance and goals

Environmental indicators (derived from the GRI and the DEH TBL Guide)
Indicator Description Benchmark/s Performance 2003-04 Goal/s 2004-05
EM1 Environmental management conformance Management System (EMS) certified to ISO14001 standard EMS ISO14001 certification maintained EMS remains certified to ISO14001 standard
EM2 Environmental performance improvement process   EMS reviewed Implement review recommendations
EM3 Integration of environment with other business systems   DEH Executive agreed to implement EMS review recommendations Implement review recommendations
EN3 Energy 1 Direct energy use (tenant light and power) Australian Government target:10 000 MJ per person per year 5500 MJ per person per year Achieve 4500 MJ per person per year by 2005-06
Upgrade metering arrangements to improve electricity consumption reporting
  Direct energy use (transport) Australian Government target: 28% of vehicles to score in top half of Green Vehicle Guide (GVG) scoring range 17.86% of DEH vehicle fleet scored 10.5 or higher against GVG Improve GVG score
Increase staff take-up of environmentally responsible transport options, including information and communication technologies as alternatives to air travel
EN4 Energy 2 Indirect energy use Zero indirect emissions from 100% green power Continue greenpower purchase
EN17
Energy 3
Initiatives to use renewable energy sources and increase energy efficiency   Greenpower supplies tenant light and power Energy Management Option system Continue greenpower purchase
EN8
Greenhouse
1
Greenhouse gas emissions   530 tonnes of CO2 (gross)
388 tonnes (net) after offsets
559 kg per person per year (gross)
409 kg per person per year (net)
Renew Greenhouse Challenge agreement in 2005
Greenhouse 2 Initiatives to decrease greenhouse gas emissions   Greenhouse Challenge membership
Purchased greenpower
Purchased Greenfleet offsets
Recycled organic and other wastes
Renew Greenhouse Challenge agreement, continue to use greenpower, and consider implementing BP's Global Choice programme
Identify/assess options for offsetting air travel related emissions
EN5
Water 1
Total water use Australian Government average for office buildings 46l per person per day (tenancy and base building combined) Approximately 6605 Kl of water used (28 l per person per day) - tenancy only Investigate separate water metering of DEH office space
EN22
Water 2
Total water reused   Greywater reused in John Gorton Building  
Water 3 Initiatives to decrease water consumption or increase water reuse   Jemflo Water Management system
Water efficient appliances and leak reporting signage
Upgrade of greywater system
 
EN1
Materials 1
Total material use (other than water)   14 300 reams of A4 paper purchased
15.08 reams per person per year. 30 sheets per person per day
Conduct paper audit by end 2005 and an office machine review
Finalise letterhead project
Establish data collection system for outsourced printing
EN2
Materials 2
Initiatives aimed at using post-consumer recycled material and waste from industrial sources   Recycled paper used for A4 printing and photocopying  
EN11
Waste 1
Total amount of solid waste by type and destination   250 tonnes generated (263kg per person per day)
142 tonnes recycled including 22 tonnes of organic waste to a worm farm small business
Waste audit of John Gorton Building
Sound methodology for data on waste to landfill
Waste 3 Initiatives and improvements (to minimise waste)   No individual waste bins - recycling bins centralised in kitchen/tea point areas
Prominent waste signage
Recycling of toner cartridges and fluorescent tubes
Waste audit of John Gorton Building
100% recycling of fluorescent tubes and toner cartridges from all DEH sites
EN33
Suppliers 1
Initiatives to encourage improved environmental performance of suppliers   Development of draft Environmental Purchasing Guide and environmental performance of suppliers addressed in some tender criteria Capture information on, and use DEH supply chain position to improve, suppliers' performance
Social indicators (derived from the GRI)
Indicator Description Benchmark/s Performance2003-04 Goal/s 2004-05
LA1 Geographical breakdown of workforce by status, employment type, and employment contract APS staffing proportions 2002-03:o non-ongoing 8.8%o executive level (EL1 and above) 22.1% 74% of staff full-time ongoing; 14% non-ongoing, 37.9% at executive level and 78% located in the ACT  
LA2 Employment net creation and average turnover APS turnover rate for ongoing staff 7.4% (2002-03) Increase of 30 staff in 2003-04All turnover 24.6% (2003-04) Ongoing staff turnover 10.7% (2002-03) Implement exit survey by June 2005 Implement pilot development program for APS6 level employees who have potential.Start 'expert staff' identification process
LA4 Policy and procedures involving information, consultation and negotiation with employees over changes in the reporting organisation's operations (e.g. restructuring)   DEH Consultative Committee and sub-committees to involve staff in organisational change  
LA5 Practices on recording and notification of occupational accidents and diseases   Records maintained of OH&S incidents and incidents reported to Comcare Australia  
LA7 Standard injury, lost day and absentee rates, and the number of work related fatalities (including contracted workers)   35 compensation claims
2.44% of working hours lost over 100 days
Investigate and implement more informative OH&S reporting systems
LA12 Employee benefits beyond those legally mandated   Range of leave entitlements and flexible working arrangements available. Family rooms at John Gorton Building Review outcomes of July 2004 staff survey and identify areas that could be improved and appropriate strategies.Obtain accreditation with Australian Breastfeeding Association
LA9 Average hours of training per year per employee by category of employee   DEH awarded inaugural Australian Government Investors in People Gold Award Investigate and implement systems to improve reporting on training/staff development
Provide financial assistance for tertiary study
Complete analysis of graduate retention
LA16 Existence of programme/s to support the continued employability of employees and manage career endings   Rehabilitation unitPerformance and Development Scheme  
LA10 Description of equal opportunity policies or programmes, as well as monitoring systems to ensure compliance   Workplace Contact Officer Network Implement Disability Action Plan by December 2004 Methodology for collecting diversity statistics
LA11 Composition of senior management and corporate governance bodies, including male/female ratio and other indicators of diversity as culturally appropriate   17% of the Executive Roundtable (DEH's peak decision making body) members are female  
HR4 Description of global policy and procedures/programmes preventing all forms of discrimination in operations, including monitoring systems and results of monitoring   Workplace Contact Officer Network
Development of Disability Action Plan
Finalise implementation of Disability Action Plan
Establish methodology to collect statistics on employee diversity (by end 2005)
HR12 Description of policies, guidelines and procedures to address the needs of Indigenous people. This includes Indigenous people in the workforce and communities where the organisation operates or intends to operate   Indigenous Career Development and Recruitment Strategy Establish an Indigenous Committee to report directly to DEH Roundtable
No GRI indicator Policies to encourage the voluntary participation of staff in local community activities     Develop/implement system on staff voluntary activities where DEH provides paid leave
Economic Indicators (derived from the GRI)
Indicator Description Benchmark/s Performance 2003-04 Goal/s 2004-05
EC3 Cost of all goods, materials and services purchased   $41.2 million expended  
EC4 Percentage of contracts that were paid in accordance with agreed terms, excluding agreed penalty arrangements Australian Government target:90% of invoices paid within 30 days 90.09% of invoices paid within 30 days Increase proportion of invoices paid within 30 days to over 91%
EC11 Supplier breakdown by organisation and country Australian Government target: 10% of Canberra-Sydney air sector business to be with smaller airlines 23.1% of Canberra-Sydney air sector travel with smaller airlines Continue to exceed the Australian Government goal to use smaller airlines on the Canberra-Sydney air sector
EC5 Total payroll benefits (including wages, pension, other benefits and redundancy payments)   $90.6 million expended  
No GRI indicator Initiatives to include environmental criteria in the procurement of goods and services     Monitoring system to ensure good environmental purchasing practice

Appendix C - Environmental Management Policy

Our Organisation

The Department of the Environment and Heritage (DEH) is the Australian Government's major environmental agency, and is responsible for achieving Government's environment objectives, domestically and internationally.

We aspire to a natural and cultural environment, valued, enhanced and protected in harmony with the nation's social and economic goals and we aim to deliver national leadership on environmental issues through excellence in the programs we run and the policy advice we provide.

Our Environmental Management Commitment

This policy covers the office-based operations of the Department of the Environment and Heritage in Canberra, A.C.T. DEH has made a strong commitment to environmental best practice and the prevention of pollution in office management and general operations. Through a process of continual improvement we aim to lead the Commonwealth public sector in efficient and effective environmental office practices, providing a role model for others to follow.

Through a philosophy of 'rethink, reduce, reuse, repair, recycle' we will:

All managers are accountable for environmental performance in their area of responsibility.

David Borthwick
Secretary
September 2004

Appendix D - Resources for sustainability reporters

An increasing number of organisations in Australia and overseas are engaged in corporate sustainability reporting. This type of reporting meets a growing demand for information about the environmental, social and economic performance of organisations. It also provides benefits to the reporting organisation. Relations with stakeholders are improved, public credibility is enhanced, and the reporting process can drive operational improvements. In addition potential investors can better assess the organisation's environmental, social and economic credentials.

DEH encourages government agencies and industry to adopt sustainability reporting and provides assistance to reporters. It helps to make the business case for sustainability reporting, develops and publishes reporting guides and provides access to other resources and reporting frameworks which can improve the quality and comparability of reports.

Resources that DEH makes available to reporters include:

DEH works with an international body, the Global Reporting Initiative (GRI) that aims to enhance the quality, rigour and utility of sustainability reporting. In 2002 the GRI published Sustainability Reporting Guidelines an internationally recognised resource for reporters. The guide and information about the GRI can be found at www.globalreporting.org. The GRI's public sector guide can be found at http://www.globalreporting.org/guidelines/sectors/public.asp

Appendix E - Environmental reporting units

Abbreviation Name Description
J Joule Unit of energy
KJ Kilojoule 1000 (1 thousand) joules
MJ Megajoule 1 000 000 (1 million) joules
GJ Gigajoule 1000 000 000 000 (1 billion) joules
W Watt Unit of energy use (equivalent to 1 joule per second)
kW Kilowatt 1000 (1 thousand) watts
kWh Kilowatt hour Electricity consumption that uses 3.6 MJ of energy in one hour
kg Kilogram A metric unit of weight
t Tonne 1000 (1 thousand) kilograms
L litre A metric unit of volume (equivalent to 1000 cubic centimetres)
Kl Kilolitre 1000 (1 thousand) litres
Ml Megalitre 1 000 000 (1 million) litres. Equivalent to 1 cubic metre
km kilometre A metric unit of distance
km/h kilometres per hour Velocity
m3 cubic metre A metric unit of volume (equivalent to 1 megalitre)
ha hectare A metric unit of area
CO2 Carbon Dioxide The most common greenhouse gas produced by human activity
tCO2e Tonnes of Carbon Dioxide equivalent Standard measure for normalising the varying global warming impacts of different greenhouse gases
Ream 500 paper sheets A standard measure for quantifying standard photocopying and/or printing paper. 1 ream is 500 sheets of A4, A5, A3 or any other standard sized paper

Appendix F - Abbreviations used in report

AAD
Australian Antarctic Division
AAP
Australian Antarctic Programme
ABGR
Australian Building Greenhouse Rating
ACT
Australian Capital Territory
AGO
Australian Greenhouse Office
ANAO
Australian National Audit Office
ANBG
Australian National Botanic Gardens
APS
Australian Public Service
AWA
Australian Workplace Agreement
BOMA
Building Owners and Managers Association (now the Property Council of Australia)
CMO
Chief Medical Officer
CO2
Carbon dioxide
DEH
Department of the Environment and Heritage
EcoNet
Environment Contact Officer Network
EMO
Energy Management Option
EMS
Environmental Management System
EPBC Act
Environment Protection and Biodiversity Conservation Act 1999
eriss
Environmental Research Institute of the Supervising Scientist
HIMI
Territory of Heard Island and the McDonald Islands
IiP
Investors in People
ISO
International Standards Organisation
NCSI NATA
Certification Services International Pty Ltd
NABERS
National Australian Built Environment Rating System
OH&S
Occupational Health and Safety
oss
Office of the Supervising Scientist
PDS
Performance and Development Scheme
RAIA
Royal Australian Institute of Architects
SSD
Supervising Scientist Division
TBL
Triple Bottom Line
WCO
Workplace Contact Officer
APS 1,2,3,4,5,6
APS Administration Officer (level) classifications
EL 1, 2
APS Executive Level classifications (middle management)
SES Band 1,2,3
Senior Executive Service (level) classifications
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