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Comments and feedback

Help us monitor and improve our services

The department publishes a service charter that sets out our standards of service. We welcome your feedback because it will help us improve our services. Please take a moment to fill out this form, which will be sent to our client service officer.

Feedback form

Service level

Did the service you received from the Department meet your needs?

 

Contact details

If you are seeking a response please include the following information

and/or

Before you send

Please note: Including your correct email address or telephone number means that our client service officer can contact you. If you send us your email address or telephone number we will record them. We will use them only for the purpose for which you provided them. We will not give your email address or telephone number to anyone else without your consent. We will not add them to a mailing list.

Make a complaint

If you want to talk to us about a specific problem with our services, in the first instance please contact the staff member concerned or their supervisor. We will try to resolve the problem immediately.

Address

John Gorton Building front entrance

Department of the Environment, Water, Heritage and the Arts
John Gorton Building
Environment entrance
King Edward Terrace
Parkes ACT 2600
Australia
GPO Box 787
Canberra ACT 2601
Australia

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